Privacy Policy

1. Overview

Dental Van ("we", "our", "us") values your privacy and is committed to protecting personal data collected through our website, booking system, and mobile dental services. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices you have.

2. Information We Collect

We may collect:

• Identity details such as your name and contact information.
• Appointment details such as preferred date, location, and requested service.
• Health-related information you provide for booking and treatment planning (only when necessary).
• Communication records when you contact our team.
• Technical data such as IP address, browser type, device information, and basic usage analytics.

3. How We Use Information

• Schedule and manage appointments.
• Provide dental services and coordinate with dental professionals.
• Send booking confirmations, reminders, and service updates.
• Improve our platform, service quality, and user experience.
• Comply with legal, regulatory, and safety requirements.

4. Legal Basis and Consent

We process personal data where required for service delivery, where legally required, and where you have given consent. For sensitive health information, we request explicit consent when applicable.

5. Data Sharing

We may share data with:

• Licensed dental professionals involved in your care.
• Trusted service providers supporting hosting, communications, and operations.
• Authorities when required by law or to protect rights and safety.

We do not sell your personal information.

6. Data Retention

We keep personal data only for as long as needed to provide services, maintain required records, resolve disputes, and meet legal obligations. Data that is no longer required is deleted or anonymized.

7. Security

We use reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or loss.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of your data where applicable.

9. Cookies and Analytics

We may use cookies and similar technologies to improve performance, analyze traffic, and enhance user experience. You can control cookies through your browser settings.

10. Children's Privacy

Our services are not directed to children without parent or guardian involvement where required by law. If we learn that data was provided improperly, we will take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have questions or requests about this Privacy Policy or your personal data, please contact Dental Van through our official support channels listed on this website.