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Terms and Conditions

Effective date: March 7, 2026.

1. Acceptance of Terms

By accessing or using Dental Van's website, booking system, or mobile dental services ("Services"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Services.

2. About Our Services

Dental Van is a mobile dental clinic that connects patients with volunteer dental professionals. We facilitate appointment booking and coordinate dental services delivered at or near your location. Dental Van does not operate as a licensed dental practice but acts as a coordination and scheduling platform.

3. Eligibility

You must be of legal age in your jurisdiction to use our Services independently. Minors may use our Services only with the involvement and consent of a parent or guardian. By booking an appointment, you confirm that all information you provide is accurate and complete.

4. Booking and Appointments

  • Appointments are subject to availability and confirmation by our team.
  • You are responsible for providing accurate location, contact, and health information during booking.
  • Please notify us as early as possible if you need to cancel or reschedule an appointment.
  • Repeated no-shows or late cancellations may result in restricted access to our booking system.

5. Health Information

Any health or dental information you provide through our platform is used solely to facilitate your care. This information is handled in accordance with our Privacy Policy. You are responsible for ensuring that information provided is truthful and up to date.

6. Dental Professional Responsibilities

Dental professionals registered with Dental Van are independent volunteers. They are responsible for maintaining valid licenses, professional standards, and compliance with applicable laws. Dental Van does not employ these professionals and is not liable for their clinical decisions.

7. Limitation of Liability

To the maximum extent permitted by law, Dental Van shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services, including but not limited to dissatisfaction with care provided by volunteer dental professionals, system downtime, or scheduling errors.

8. Acceptable Use

You agree not to:

  • Provide false or misleading information during registration or booking.
  • Use our platform for any unlawful, abusive, or disruptive purpose.
  • Attempt to gain unauthorized access to our systems or other users' data.
  • Copy, scrape, or distribute content from our platform without permission.

9. Intellectual Property

All content on this platform, including text, logos, graphics, and software, is the property of Dental Van or its licensors and is protected by applicable intellectual property laws. You may not reproduce or use any content without prior written authorization.

10. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of those sites. Accessing them is at your own risk.

11. Modifications

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of our Services after changes constitutes acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by applicable laws. Any disputes arising from your use of our Services will be handled in accordance with those laws.

13. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact Dental Van through our official support channels listed on this website.